Frequently Asked Questions

Are you wondering about something? Below you can read frequently asked questions and answers. If you do not find an answer to what you are wondering here, please send an email to post@sentralen.no.trykk her. Finner du ikke svar på det du lurer på her, kan du sende en e-post til post@sentralen.no.

Rental of meeting rooms

How do I connect to wireless network/WiFi?

You can connect to Wi-Fi using this network and password:

Network: SentralenGuest

Password: Sentralen2019

Do I get reduced price if I book a meeting room for a meeting that starts after 17:00, or takes place on weekends at Sentralen?

Yes, you get reduced price when you book a meeting room for a meeting that starts after 17:00, or takes place during the weekend.

Is it possible to rent meeting rooms by the hour?

Yes, you can rent meeting rooms by the hour or by the day. You decide for yourself how long you want to rent the meeting room.

If you rent a meeting room for a meeting that starts after 17:00 on a weekday, or a meeting room during the weekend, you pay a reduced price.

Do you send an invoice for renting meeting rooms to private individuals?

Yes, we send an invoice for renting meeting rooms to private individuals. We need your name, address, email address and phone number to send the invoice.

Can I pay for the rental of the meeting room with a credit or debit card?

Yes, you can pay for the rental of the meeting room by credit or debit card. Please let us know that you would like to pay by card when booking the room. We need your name, address, email address and phone number.

Can I set up the room before my meeting?

You have access to the room from the time you booked the room and not before. If you need to set up the room, or prepare before the meeting, you will need to extend your meeting room booking.

Is there free Wi-Fi in the meeting rooms?

Yes, there is free wireless internet throughout the building.

Internet: Sentralen Guest
Password: Sentralen2019

Is there a whiteboard or flip chart available in the meeting room?

A combined whiteboard/flipchart with markers is standard in all meeting rooms. If you want a larger whiteboard, please let us know at the time of booking.

Do you have a transition from HDMI cable to PC/Mac?

There are transitions from HDMI cable to other inputs on PC/Mac in all meeting rooms. The sound and video board from PolyCom uses a USB-C cable.

Do you have video conferencing equipment/microphone and camera in the meeting rooms?

Yes, all our meeting rooms have equipment for video conferencing/microphone and camera. The equipment is a combined sound and picture board with microphone and camera that you connect to your computer with a USB-C cable.

Can I hang something on the walls of the meeting room?

Yes, you can, but only with masking tape that does not damage the walls. Contact the reception or event hosts for help finding the right tape.

Is there coffee/tea/water ready in the room when I arrive?

If you have pre-ordered one of our meeting packages, it will be ready in the meeting room at the agreed time. Meeting packages are available for groups of five or more and can be arranged when booking your meeting room. Alternatively, you can purchase items from the café upon arrival and bring them to the meeting room.

Can I bring my own catering?

No, it is not allowed to bring catering from external companies. You can buy meeting packages that include catering, or buy items in Sentralen Cafe and bring to your meeting room.

Is the meeting room unlocked when I arrive at Sentralen?

All meeting rooms are locked until you have registered your arrival. Please check in at the reception when you arrive so we can unlock the room and show you the way to your meeting room.

Rental of event rooms, halls and stages

What should a run sheet or event schedule include?

A detailed run sheet or event schedule is essential for your event to run as smoothly as possible.

It should contain

  • Your arrival (also called get-in)
  • Your departure (also called get-out)
  • Guest arrival/when doors open
  • When you plan to set-up and prepare
  • When you plan to tidy and clean
  • Any opening hours for the bar
  • Other relevant times: speeches, entertainment or pauses

You send the run sheet or event schedule to your producer, send it either as an excel or as pdf file.

Can I get a separate wireless network for my event?

Yes, you can get a separate wireless network for your event.

Then you yourself choose what the network will be called, and the password of the event.

We must be notified 48 hours before the event starts that you would like a network of your own.

You can notify the manufacturer for the arrangement.

Are there other events or bookings at Sentralen at the same time as my event?

Yes, there is a good chance that there are other events or bookings at Sentralen at the same time as your event. Audience areas are open and accessible to all, and other tenants can also arrange something the same day.

As a rule, there is activity in almost all premises and all floors of Sentralen every day.

If something special happens, we will try to inform you about it.

The vast majority of our audience events are published in our program. There you can get an overview of other events on the same day.

All Events.

Can I drop off equipment, decorations or anything else before the get-in for the event - or pick something up after the get-out?

It is possible to deliver something in advance or pick it up afterwards, but this must be arranged in advance.

You can arrange this with your producer.

How do I connect to wireless network/WiFi?

You can connect to wireless network/WiFi using this network and password:

Network: SentralenGuest

Password: Sentralen2019

Can I get my own key card for the room I rented?

No, you will not be given a key card to the venue you have rented. When you arrive: let us know at reception and we will unlock the venue for you. If you want us to lock the room during the rental period, you can let the host know.

Does the event host provide guests or the public with practical information about emergency exits, toilets etc?

No, the event host does not inform your guests or audience about this. However, the host gives you the information so that you can pass it on.

Do the staff at Sentralen welcome my guests or audience?

You are responsible for taking care of your guests or your audience. If there are hosts at the reception and they are asked by guests where to go,  they will help out. The host also creates posters with information about the location of your event. If you want, you can book dedicated hosting from us, which accommodates your guests.

How can I make my event visible at Sentralen on the day of the event?

Here's how you can make your event visible to us on the day of the event:

  • Hang posters on poster wall just inside main entrance.
  • Placing rollups inside or outside
  • Placing beach flags inside or outside
  • Placing a poster in a poster box that you borrow from us
  • Hang posters on the walls at the event space you rented with masking tape

Can I hang something on the wall with duct tape?

If you want to hang something on the walls, use masking tape. You can't use any other tape to hang anything up on the wall.

Can I hang something in the ceiling during the event?

In general, you can not hang anything in the ceiling of our premises, unless it is of a material that is not flammable, or is sprayed with flame retardant. Usually, you need to hire a lighting technician to hang something in the ceiling, since you have to use the light rig.

Can I use a smoke machine?

If you want to use a smoke machine during the event, it must be arranged in advance. In most cases, this leads to additional staffing costs.

Is it allowed to use glitter, confetti etc. during the event?

No, it is not allowed to use glitter, confetti etc. during the event.

How does Sentralen promote events at Sentralen?

You have to promote your event yourself

We expect you to make an active effort to promote your event. It involves, for example, creating a Facebook event and adding Sentralen as a co-organizer, as well as sharing and promoting the event in relevant channels.

We contribute to the promotion of events at Sentralen

We contribute to the promotion of all audience events submitted via the programme or ticket form on our website.

The event will be featured in our online programme with its own dedicated page, displayed on screens at Sentralen as the date approaches, included in our weekly newsletter, and may also be promoted through our social media channels. The event can also appear in external calendars such as Visit Oslo, Broadcast and Aktiv i Oslo. We keyword advertise our program on Google.

We promote all events at Sentralen equally, and in the same way.

Learn more about how we promote events.

What do I do if I want Sentralen to publish tickets for my event through its ticketing system?

If you want Sentralen to publish tickets for your event through its ticketing system, you must fill out a ticket form. In the form, you will also get information on how Sentralen promotes events.

Ticket form.

Do you have parking?

No, we don't have parking spaces available at Sentralen. The nearest parking garages are the Palèet and Bankplassen.

What ticketing system do you use?

Sentralen uses the Tixly ticketing system.

Can we use Sentralen's technical equipment, but bring our own technicians?

If you wish to use our technical equipment, our technicians must be present. If you want to bring in your own technicians in addition, this is possible. Contact your producer if you want to bring your own technicians.

What does get-in and get-out mean?

"Get-in" refers to the time you wish to access the venue, including setup, technical testing, etc. "Get-out" refers to the time by which you must have fully cleared the venue. The event itself must take place between the get-in and get-out times.

Is external catering allowed?

No, external catering or food and drinks are not allowed on our premises. Sentralen Mat is responsible for all catering at Sentralen. Contact your producer to order catering to your event.

Food and catering

Does the butler present the menu?

No, the butler does not present the menu.

Is it possible to order take-away from Sentralen Cafe?

Yes, you can order take-away at Sentralen Restaurants website and pick it up yourself, or get delivered with Wolt or Amoi.

Do you guys have chambre separee?

The restaurant has an area that can be separated from the rest of the venue by a curtain, but it is not a separate enclosed space. If you want a separate closed room it is possible to rent this, please contact booking@sentralen.no. For example, the meeting room Bankboksen on the ground floor, is perfect as a chambre separee.

Is it possible to reserve a table in the restaurant?

Yes, you can reserve a table in the restaurant at sentralenmat.no, or by sending an email to bord@sentralenmat.no.

Is it possible to reserve a table in the cafe?

Yes, you can reserve a table in the café by sending an email to kafe@sentralen.no.

What are the opening hours of the restaurant?

Hitchhiker Restaurant is usually open Tuesday-Saturday.

Opening hours.

What is the opening hours of the cafe?

Sentralen Kafe is usually open Monday to Friday from 07:30 - 20:00, and 11:00 - 17:00 on Saturday and Sunday.

Opening hours

Streaming, recording and podcast

What platforms can the streaming be broadcast on?

The streaming can be broadcast on social media such as Facebook, Instagram and LinkedIn, on a website or on YouTube or other video platforms. If you have another platform you want to stream to, we will arrange it!

What can the streaming engineer help us with?

The streaming technician takes responsibility for controlling the entire streaming or recording from the control room. The technician also broadcasts the streaming on whatever platform you want, help you with planning and production, ensuring that the technical is carried out correctly, while the sound is controlled by the sound technician. The light rigs in the studios are professional light rigs that cover all needs. Standard lighting is always included, and can be rigged by our streaming technician. If you want additional lighting or an extensive lighting rig, we can hire a lighting technician at an additional cost.

What can be streamed or filmed in the studios?

Everything can be streamed or recorded/filmed in the studios. For example: Podcasts with one or more participants, informational videos, marketing materials, product launches, readings, press conferences, panel talks, presentations of reports, intimate concerts, promo videos and performances.

Can you do multi-camera productions?

Yes, we can carry out multi-camera productions, both recording, streaming and hybrid productions. We have two static cameras, and two remote-controlled cameras that can move.

What is a hybrid production?

In a hybrid production, you host an event with a live audience in the room while also streaming the event online, allowing remote viewers to participate digitally.

Can Sentralen do both recording and streaming?

Yes, we can do both recording that can be broadcast/shown later, and streaming/streaming that is shown directly. Our streaming technician helps you stream on your social media platforms or your website.

Rental for party, wedding, graduation and christening

Can I drop off equipment, decorations or anything else before the get-in for the event - or pick something up after the get-out?

It is possible to deliver something in advance or pick it up afterwards, but this must be arranged in advance.

How do I connect to wireless network/WiFi?

You can connect to wireless network/WiFi by using this network and password:

Network: SentralenGuest

Password: Sentralen2019

Can I rent an extra room?

Yes, it is possible to rent an additional room, such as a meeting room. For example, the room can be used for children who need a nap, storage of gifts, photographers who will edit photos etc.

Do you have parking?

No, we don't have parking spaces available at Sentralen. The nearest parking garages are the Palèet and Bankplassen. There is no street parking in the streets around Sentralen. Øvre Slottsgate, where the main entrance to Sentralen is located, is a pedestrian street.

Can guests bring cakes?

Yes, guests can bring cakes. These can be delivered the day before, and will be placed in the fridge. Howewer: you need to arrange this with your producer beforehand.

Is it allowed to bring food and drinks to my event or party?

No, it is not allowed to bring food and drinks with you to your event or party. There is an exception for cakes for weddings, graduations etc.

What do I do if I have technical questions?

If you have technical questions, you can ask the booking team in the booking process, or the producer in the planning process. You can also read our tech specs.

Tech Specs for all venues.

Do you have any chairs and tables other than the ones you see in the pictures?

No, we do not have other chairs and tables apart from those shown in the pictures. There are different chairs and tables in some venues and rooms.

These can sometimes be used, but it is subject to the room not being in use. It is possible to rent additional chairs and tables from rental companies, who can deliver them to Sentralen.

Is candle lights allowed?

Yes, it is allowed to have candlelights, but under controlled conditions. All tenants and organizers must make sure that the candlelights does not pose a fire hazard.

Do you decorate the venue, can you decorate for me, or do you have decorations?

We do not decorate the venue for your event or party. We can help you decorate, but then you need to book event hosts to help you with this. We do not have decorations that can be used for the event or party, you must bring this yourself.

Do you have candlesticks?

No, we do not have candlesticks that can be used when renting a room. When the caterer set the table for dinner, they use standard white candles in glass containers.

What is the capacity of the different venues?

You can find the capacity of the different venues under the photos of the rooms. Click on the links below to get to the pages describing the premises.

Event venues

Meeting rooms

Studio - podcaststudio

Rehearsal rooms, rehearsal rooms, production rooms

Stengt på grunn av været
16.07.2025
16.07.2025
Roof Terrace